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FAQS

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WILL CONVERGENCE 2019 BE LIVE-STREAMED? The conference will not be live-streamed.

WILL THE CONFERENCE BE RECORDEDConvergence 2019 will be video recorded. Video and audio of the plenary sessions as well as the worship setlist from the conference will be available online for free after the event. Click HERE to subscribe for email updates or follow us on social media to be the first to know when 2019 resources are live!

ARE CHILDREN ALLOWED? Due to limited seating capacity, we are unable to accommodate children of attendees during the conference or preconference. With the exception of nursing infants, Convergence is limited to paying, registered attendees 12 years and older. Please make outside arrangements for childcare if you plan to attend Convergence 2019.

REGISTRATION

I HAVE A EUROPEAN ADDRESS. CAN I STILL REGISTER FOR CONVERGENCE 2019? Yes! Please click HERE to contact us and we will get you registered! (Tickefly is not able to process orders from European addresses.)

ARE SINGLE DAY/SESSION PASSES AVAILABLE? Due to limited seating, single day and individual session passes are not available.

ARE ADDITIONAL DISCOUNTS AVAILABLE? We do not have discounts for students, military, or international attendees.

IS MY TICKET REFUNDABLE? Yes - a $30 refund fee PER ticket will be applied for conference tickets. Click HERE to request a refund. Refund requests made after September 13, 2019 will be granted at the coordinator team's discretion. 

CAN I TRANSFER MY TICKET? Yes - follow the instructions HERE to transfer your conference ticket to another individual (additional info HERE).

Click HERE for Pastors' Preconference Gathering FAQs.

DURING CONVERGENCE 

ARE THERE LODGING AND DINING OPTIONS WITHIN WALKING DISTANCE? Yes! Click HERE for more info.

WHERE CAN I PARK? A portion of the Joe Carter Lot (located south of the Criterion) will be reserved for Convergence attendees. All attendees will be emailed a printable parking pass for the lot ~2 weeks prior to the event. Extra passes will be available at registration. Free overflow parking is also located on the south side of Reno Avenue.

WILL LUGGAGE CHECK BE PROVIDEDLuggage check will be available in the front lobby of The Criterion on Saturday, September 28, 2019 from 8:00 AM - 1:30 PM. 

TO ENSURE THE SAFETY OF ALL ATTENDEES AND STAFF, bag searches and security wanding will be conducted at entry throughout the conference. Laptops, backpacks, and strollers for nursing infants will be allowed.

Prohibited items include:

  • Cameras with professional/detachable lenses and flash
  • Professional videography equipment, drones, and tripods
  • Musical instruments (including percussion instruments)
  • Illegal substances and weapons of any kind

Additional items may be prohibited at the discretion of security personnel.